Grow Revenue with a
Top Email Marketing Agency

Grow Revenue
with a Top Email Marketing Agency

Grow Revenue with a Top Email Marketing Agency

Grow Revenue
with a Top Email Marketing Agency

Darkroom’s full-service email and sms marketing services deliver powerful ai workflows to identify customers, provide highly-personalized experiences, and 2x the output of the average retention team.

Darkroom’s full-service email and sms marketing services deliver powerful ai workflows to identify customers, provide highly-personalized experiences, and 2x the output of the average retention team.

Lifecycle marketing is changing fast. Are you still working with a simple email and sms agency?

Our agency service doubles the output and effectiveness of the average lifecycle team.

Darkroom’s lifecycle marketing teams integrate cutting edge technology and ai powered workflows to remove the traditional man hours associated with running lifecycle teams. We want our senior resources focused on strategy, and leverage a series of technical integrations to increase the effectiveness and outputs of our client teams.

1

Deanonymize your Website Visitors

We use proprietary technology to empower brands to identify, retarget, and convert their anonymous high-intent cart abandoners.

2

Use AI to Personalize the Customer Journey

At the heart of our acquisition strategy, we create compelling ads that align with your brand's values and goals. Our comprehensive strategy impacts all key customer journey stages with a range of creative assets, from video and UGC content to custom landing pages.

3

Increase Retention Output by 100% with LLM Powered Workflows

Utilizing our Flight Plan toolkit, we set strategic benchmarks based on key metrics like contribution margin and cash conversion cycle, ensuring profitable growth.

The best email creative in the retention marketing

The best email creative in the retention marketing

The best email creative in the retention marketing

Unique email designs for the most brand-centric teams. We deliver content your customers love opening and engaging with—custom, every single time.

Unique email designs for the most brand-centric teams. We deliver content your customers love opening and engaging with—custom, every single time.

Growing retention revenue is more than just sends. It’s about building personalized customer journeys.

Customers receive tailored communication through customized logic and automations driven by existing consumer data. This enables your business to deliver the right message at the right time, resulting in increased revenue and a heightened customer lifetime value.

35

35

%

%

Of your revenue should
come from repeat customers.

Of your revenue should
come from repeat customers.

Why work with Darkroom for retention?

We deliver results.
Within 6 months of working together,
on average Darkroom clients experience:

We deliver results.
Within 6 months of working together,
on average Darkroom clients experience:

We deliver results.
Within 6 months of working together,
on average Darkroom clients experience:

170

170

%

%

Lift in total retention revenue

Lift in total retention revenue

192

192

%

%

Lift in email campaign revenue

Lift in email campaign revenue

141

141

%

%

Lift in email flow revenue

Lift in email flow revenue

How we work

We start with retention strategy to build a cohesive customer journeys that make sense for your market, customer, and product.

From luxury motorcycles to canned beverages, we understand how to curate strategies and deploy intentional touchpoints that speak to your customers best.

1

Lifecycle Strategy

Our senior resources identify weaknesses in your existing retention program and construct a roadmap for success.

2

Augmented Workflows

We integrate LLM-powered workflows to reduce the man-hours it usually takes to deploy campaigns and build automations. These workflows are trained on your messaging and brand voice, and leverage our existing retention libraries and know-how.

3

Customer Journey Mapping

We design a customer journey that best suits your business, focusing on the critical touch-points needed to convert new and returning customers. We play close attention to segmentation and thoughtfully developed messaging.

4

Targeted Sends

Deliver consistent, intentional communications while enhancing the sophistication of your retention program.

5

Loyalty Programming

Identify and deploy loyalty programming strategies and additional Shopify apps that enhance the customer experience and drive CLV.

How we deliver for clients

We run retention programs for some of the fastest growing commerce brands.

We run retention programs for some of the fastest growing commerce brands.

Our results speak for themselves.

Our results speak for themselves.

BRUNT Workwear

As one of the fastest-growing brands on Shopify, BRUNT Workwear was struggling to retain first-time customers and convert them to repeat buyers. The brand tapped Darkroom to guide growth beyond eight figures in annual revenue.

Read more.

390%

Increase in Retention Revenue (YoY)

42%

Increase in SMS Revenue (YoY)

Laundry Sauce

Drip Hydration

BRUNT Workwear

As one of the fastest-growing brands on Shopify, BRUNT Workwear was struggling to retain first-time customers and convert them to repeat buyers. The brand tapped Darkroom to guide growth beyond eight figures in annual revenue.

Read more.

390%

Increase in Retention Revenue (YoY)

42%

Increase in SMS Revenue (YoY)

Laundry Sauce

Drip Hydration

BRUNT Workwear

As one of the fastest-growing brands on Shopify, BRUNT Workwear was struggling to retain first-time customers and convert them to repeat buyers. The brand tapped Darkroom to guide growth beyond eight figures in annual revenue.

Read more.

390%

Increase in Retention Revenue (YoY)

42%

Increase in SMS Revenue (YoY)

Laundry Sauce

Drip Hydration

How we compare

Item

Darkroom

Darkroom

Designer / Design Agency

Designer / Design Agency

Designer / Design Agency

Dev Agencies

Dev Agencies

Dev Agencies

Email Flows & Automations

Email Flows & Automations

SMS Flows & Automations

SMS Flows & Automations

Sometimes

Sometimes

Sometimes

Sometimes

Review Platforms Management

Review Platforms Management

Sometimes

Sometimes

Lifecycle Strategy

Lifecycle Strategy

Sometimes

Sometimes

Sometimes

Sometimes

Custom Design

Custom Design

Sometimes

Sometimes

Sometimes

Sometimes

Segmentation

Segmentation

Sometimes

Sometimes

Loyalty Programing

Loyalty Programing

Sometimes

Sometimes

Sometimes

Sometimes

AI Workflows

AI Workflows

No

No

No

No

Price per Month

Price per Month

Starts at $5,000

Starts at $5,000

10,000+

10,000+

5,000+

5,000+

“Darkroom is building the performance marketing agency of the future. We lean on them to understand our data and to properly gut check our growth strategy.”

Eric Giroud

Founder of BRUNT Workwear

“The Darkroom team is our strategic growth partner, using their vast experience and marketing data to help us properly navigate the digital marketing landscape.”

Ian Blair

Co-Founder of Laundry Sauce

Thinking about growing retention revenue?

Thinking about growing retention revenue?

All prospective clients go through a discovery call before receiving a proposal. We then onboard a senior team that implements quick wins while prioritizing larger, quarterly KPI’s based on realistic growth.